FAQ
1. What is MekiesFigurines?
MekiesFigurines is an ecommerce store that specializes in selling a wide range of unpainted figurines for tabletop games and display. We offer unique and intricate designs that are perfect for painting and showcasing.
2. What types of figurines do you sell?
We sell a variety of tabletop miniatures for different games and display purposes. Our collection includes fantasy creatures, warriors, monsters, and more. You'll find everything from cute Hamster Squad Pokemon inspired figurines.
3. Are the figurines pre-painted?
No, all our figurines are unpainted. This allows you to unleash your creativity and paint them according to your own preferences. It's a great way to personalize your gaming experience or showcase your artistic skills.
4. Can I use these figurines for tabletop games?
Absolutely! Our figurines are designed specifically for tabletop games. They are made with high-quality materials and intricate details to enhance your gaming experience. Whether you're playing Dungeons & Dragons, Warhammer, or any other tabletop game, our figurines will add a touch of uniqueness to your battles.
5. How long does shipping take?
Shipping times may vary depending on your location. Generally, it takes around 7-14 business days for domestic orders and 14-21 business days for international orders. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you receive a damaged or defective figurine, please contact us within 7 days of receiving your order. We'll be happy to assist you with a replacement or refund.
7. Can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, we will not be able to make any changes.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for larger orders. If you're interested in purchasing a large quantity of figurines, please reach out to us with your requirements. We'll be happy to provide you with more information and a customized quote.
9. How can I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through our Contact Us page or send an email to support@mekiesfigurines.com with your order number. We'll get back to you as soon as possible.